FAQ

FAQ

Here you’ll find quick answers about our products and services. If you need more information, our team is always ready to assist you.

What types of products does KETA offer?

KETA provides a wide range of petrochemical products, including industrial lubricants, synthetic isoparaffins, dearomatized hydrocarbon solvents, engine oils, mineral oils, cosmetic raw materials, metalworking fluids, and other chemical solutions.

Which industries do your products serve?

Our products are suitable for multiple sectors such as automotive, manufacturing, cosmetics, metal processing, energy, and various industrial chemical applications.

Do you offer customized formulations?

Yes. Our R&D team can develop customized formulations based on your technical requirements, application scenarios, and industry standards.

What production capabilities does your factory have?

Our factory is equipped with fully automated CNC processing systems, advanced blending technology, and filling production lines, ensuring efficiency, precision, and consistent product quality.

Can KETA provide technical support or on-site service?

Absolutely. We integrate R&D, sales, and service, offering professional technical support, product recommendations, and after-sales services to help customers optimize performance.

What quality certifications do your products meet?

KETA strictly follows industry standards and quality control systems. Certifications can be provided depending on the product category and market requirements.

Do you provide samples for testing?

Yes, we offer samples for evaluation and laboratory testing. Please contact our sales team for sample availability and procedures.

How can I place an order or request a quotation?

You can reach us through email, phone, or the contact form on our website. Our sales team will respond promptly with product information and quotations.

Does KETA support long-term cooperation or OEM services?

Yes. We welcome OEM partnerships, long-term supply agreements, and strategic cooperation to support your business development in the petrochemical sector.

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